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How Frozen Chiles are Shipped

When you place an order to have frozen chiles delivered, exactly what do you get?

[Note: We promote chiles from The Chili Guys. They have highest quality, best selection, and lowest price. Check out our research here.]

Orders placed on DenverGreenChili.com are fulfilled by The Chili Guys, and here is how they handle orders:

Brighton Dynamite Chiles Frozen to keep for yearsWhat you are ordering

  • Varieties are guaranteed – Hatch chiles are from Hatch, Pueblo Hots are from Pueblo.
    * See our chile varieties description below.
  • The chiles are packed whole with skins on right after roasting
  • Chiles are vacuum sealed in sturdy food service plastic bags that will hold up for over 2 years
  • Each bushel is 12 lbs total, comprised of six
    2-lb bags
  • You can mix and match all you want (ie, two bags Big Jim & four bags Sandia)
  • The order page lists the 10 most popular varieties, but you really have about 20 varieties to choose from
  • The smallest shipping container can hold more than six bags. You can save money by ordering more than a bushel
  • You can order partial bushels (like 9 bags, which is one and a half bushels)

Shipping container for frozen chilesHow the chiles are packed and shipped

  • The 2-lb bags have been vacuum sealed in the height of the season and stored in subzero freezers to handle all-year demand
  • Your order is assembled and carefully packed in a styrofoam shipping container similar to what you see here
  • We use 2-day FedEx shipping, which ensures the chiles arrive still frozen and ready to pop into your freezer

How we handle the order

  • Fill out the “Getting Chiles Shipped” order form here
  • The Chili Guys pull up all orders once a day and calculate exact costs for each order
  • They call each customer and go over the order. Often customers make changes at this stage when they discover what options are available.
  • The order is finalized and payment made
  • The order ships out with the next batch of chile orders
  • Orders are shipped on Monday and Tuesday. This is ensure 2-day delivery and avoid the situation where chiles sit in a warehouse over the weekend

* About chile varieties
The Chili Guys is the largest distributor of chiles in Colorado. About 80% of their chiles come directly from farms in or near Hatch, New Mexico. They also buy Pueblo Hots directly from farms in Pueblo, Colorado, and Brighton Dynamites directly from farms in Brighton, Colorado. You can be sure that “Hatch Mild” or “Hatch X-Hot” chiles are actually from Hatch, NM.

Any questions? Suggestions? Just send me a message via the contact form.

I’m delighted to make fresh roasted Hatch and Colorado chiles available to everyone across the country!
Anita